Privacy Policy

1. Introduction

This Privacy Policy explains how fell-martin collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and any information you provide in inquiry forms or service requests.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about consultations, appointments, and service updates
• To improve our website functionality and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting business
• When required by law or in response to valid legal requests
• To protect our rights, property, or safety, or that of our clients and the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your information to another service provider

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze usage. You can control cookie preferences through your browser settings. For more information, please review our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

fell-martin
Level 8, Riverside Centre
123 Eagle Street
Brisbane QLD 4000
Australia
Email: [email protected]