GDPR Compliance

1. Our Commitment to Data Protection

fell-martin is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws. This document outlines how we handle your data and your rights under GDPR.

2. Data Controller

For the purposes of GDPR, the data controller is:

fell-martin
Level 8, Riverside Centre
123 Eagle Street
Brisbane QLD 4000
Australia
Email: [email protected]

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our services
• Legitimate Interest: When we have a legitimate business interest that does not override your rights
• Legal Obligation: When required by law

4. Your GDPR Rights

Under GDPR, you have the following rights:

4.1 Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

4.2 Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete data.

4.3 Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

4.4 Right to Restriction

You have the right to request restriction of processing your personal data in specific situations.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

5. How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with the subject line "GDPR Request." We will respond to your request within 30 days.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

Specific retention periods vary depending on the type of data and the purpose for which it was collected.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

8. Data Transfers

We primarily process data within Australia. If we transfer data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

10. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, in accordance with GDPR requirements.

11. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of alleged infringement.

12. Contact Information

For any questions or concerns about our GDPR compliance or to exercise your rights, please contact us at:

fell-martin
Level 8, Riverside Centre
123 Eagle Street
Brisbane QLD 4000
Australia
Email: [email protected]

13. Updates to This Document

We may update this GDPR compliance document periodically. Any changes will be posted on this page with an updated date.